Returns & Exchanges

At 100% PURE, we want you to love your clean beauty products. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange process within 45 days of your order date.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all caps are tightened to prevent leaking during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return box.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing